The Capacity Consultant vs. the Dispatcher

The Capacity Consultant vs. the Dispatcher

Here’s how our capacity consultants replace dispatchers, with a personal touch

With a limited number of truckers assigned to each of Drive's capacity consultants, the company can build relationships with each trucker to provide a one-of-a-kind experience.

At Drive Logistics we are invested in empowering America’s truckers and providing them the tools to reach their entrepreneurial goals. ‘Drive’ offers comprehensive business solutions for truckers who want to become owner operators, but need support with the day-to-day of starting and running a successful trucking business.

Dispatchers are nothing new in the trucking industry. For decades, there have been industry professionals whose job was to receive messages and organize the movement of truckers around this great country.

But Drive Logistics had a better idea. Why not reimagine the dispatcher role and improve it?

With that thought in mind, Drive Logistics created the Capacity Consultant position. Our team of capacity consultants are the personal touch within the company’s business model. Capacity consultants assist our owner operator clientele with looking for loads, maximizing their income, market management and so much more.

Our consultants are well-trained and experienced in advising the company’s truckers. With a limited number of truckers assigned to each consultant, the Drive team can build relationships with each trucker to provide a one-of-a-kind experience.

“I have clients I only talk to over the phone, but I have others I only text or only email,” Capacity Consultant Lindsay Brunson said. “I know how my team likes to communicate because I know my truckers and their support systems, personally.”

At Drive, our capacity consultants must have a commitment to dealing honestly with clients and team members. They maintain regular communication with clients and team members regarding matters of operational and safety concerns; integrity is of the upmost importance in this role.

For more information on becoming an owner-operator or to speak with one of our capacity consultants about the value they can bring to your company, contact Drive Logistics here